" &pre=1;&pos=10;&style=ru17;PlayOnline™ Service Privacy Policy&style; &pos=10;&style=ru17;I.&pos=37;Background on This Privacy Policy&style; SQUARE ENIX LTD. ("SEL") is committed to respecting the privacy rights of those customers, visitors, users, and other participants (collectively, "Users") who use the PlayOnline online, membership-based entertainment service ("PlayOnline"). PlayOnline includes the PlayOnline Viewer and certain multi-player online games, as well as such other products and services as SEL may elect to make available to Users from time to time. This privacy policy (this "Policy") describes the information SEL collects from Users, and how and why that information is collected, used, and stored. As a User of PlayOnline, you acknowledge that you understand SEL will be collecting information from you, some of which may identify you personally, and by accessing and using PlayOnline, you consent to the collection, use and disclosure of that information in accordance with this Policy. If you do not agree to the purposes for which we collect, use and disclose information that identifies you as set out in this Policy, you must NOT use PlayOnline. In addition, you understand and agree that, by using PlayOnline to play online games, certain information about you will be available to other Users (as explained in this Policy or in the documentation applicable to such online games) and that SEL cannot control, and will have no responsibility for, the actions of such other Users with respect to that information about you. Whilst you agree to this Policy, you have no right to enforce any part of this Policy. SEL may deviate from this Policy in its sole discretion. &pos=6;&style=ru17;II.&pos=37;A Note Concerning Use of PlayOnline by Users under the Age of 18&style; SEL strongly encourages parents and legal guardians to take an active role in supervising Internet use by their children, protecting their children's privacy, and preventing inappropriate uses of information about their children. Parents and legal guardians are fully responsible for compliance with this Policy and for any use of PlayOnline by their children, and are further responsible for educating their children as to the data collection practices of SEL and the importance of protecting personally identifiable information at all times. If as a parent or legal guardian you object to the use that would be made of your child's personal information as set out in this Policy, you must ensure that your child does NOT use PlayOnline. Children aged 13 to 17 ("Permitted Minors") may use PlayOnline, provided that a parent or legal guardian first provides his or her consent to such use and agrees to supervise (and accept all responsibility for) the Permitted Minors use of PlayOnline. We regret that use of PlayOnline by children under the age of 13 is strictly prohibited. PlayOnline is in no way directed at any User under the age of 13, and if we learn that information has been collected from anyone under the age of 13, that information will promptly be deleted. We reserve the right to suspend the account of any User who provides access to PlayOnline in violation of this Policy or of his or her PlayOnline Member Agreement ("Member Agreement"). &pos=2;&style=ru17;III.&pos=37;SEL Data Collection and Use&style; &pos=5;&style=ru16;A.&pos=37;What Personal Information Does SEL Collect?&style; As a User, information about you will be collected (i) during the registration process, when you provide us with personally identifying information, (ii) by our PlayOnline technology, which automatically collects information on your use of PlayOnline as you access the various products and services, and (iii) in the PlayOnline Viewer, which stores any information that you voluntarily provide and tracks your usage as you access and participate in interactive products and services such as online games, E-mail, chat rooms, and friend lists. These various kinds of information are described in more detail below. &pos=10;1.&pos=37;Information Collected During the Registration Process We require Users to register with us in order to access a number of the products and services offered on PlayOnline. During registration, we ask you to provide us with certain information that personally identifies you (referred to herein as "Personal Information"). Personal Information may include your name, date of birth, telephone number, mailing address, E-mail address, and credit card account information, as well as any other information that may be used to identify you. Personal Information is collected so that we can provide you with the PlayOnline services you requested, contact you to verify your Personal Information or PlayOnline account activities, notify you if there is a problem with your account, and enhance the services that we provide to you. After registration, you will be given a PlayOnline ID and a PlayOnline E-mail address, and asked to choose your own passwords. We strongly suggest that Users not choose passwords that can be easily recognized or guessed by others, and that they take steps to protect the confidentiality of their password information. &pos=10;2.&pos=37;Collection of Traffic Data SEL may also collect certain anonymous usage data, such as pages visited and services used within PlayOnline (collectively, "Traffic Data"). This information is not Personal Information and generally is not aggregated with Personal Information. We generally use Traffic Data to improve our services to you and to customize and enhance your PlayOnline experience. &pos=10;3.&pos=37;Information Provided During Usage The PlayOnline Viewer includes E-mail, friend lists and chat rooms where Users may voluntarily post or exchange information, including (but not limited to) Personal Information. Users can also communicate with each other through their players and characters while using PlayOnline to play online games. While Users have complete discretion over whether they share Personal Information with other Users while enjoying these services, SEL strongly suggests that Users not reveal their Personal Information in this way. Please note that such Personal Information is stored by SEL as non-public information. SEL reserves the right to access and/or monitor Users' personal files, E-mails, and chat room and online game conversations. While using PlayOnline, Users (including Permitted Minor's) may receive or be exposed to information that is offensive, hostile, or unsuitable to them. SEL has addressed this problem, in part, by providing an automatic (i.e., unmonitored) filtering system in chat rooms and online games that allows Users to elect to block such information while they are using these services. Although we believe that the filtering system will eliminate some exposure to offensive and inappropriate material, we cannot promise that all such material will be eliminated, and we strongly encourage parents and legal guardians to oversee the activities of Permitted Minors. SEL is not and will not be responsible for the disclosure or exchange of any Personal Information by Users in connection with use of PlayOnline, or the receipt of any inappropriate or offensive materials by any Users, including (but not limited to) Permitted Minors, in connection with any use of PlayOnline. PlayOnline may, from time to time, include certain features for Users (such as the ability to take "screen shots" of a game), which Users can utilize while playing certain online games or using other PlayOnline services. Information obtained by use of these features may include information concerning you and/ or other Users (including, but not limited to, Character Data, Player Data, and any other information voluntarily provided by Users). SEL cannot control the acts of Users, the information that Users may include, display or transmit by use of these features, or how any such information is otherwise handled by Users. You understand that Users may obtain, display, distribute and perhaps even alter materials (including, without limitation, screen shots) that contain your Character Data, Player Data or other information concerning you. In no event will SEL have any responsibility or liability to you for any conduct involving or claims or losses arising from Users utilizing features of PlayOnline (whether or not similar to those described herein), nor will SEL have any liability to you or to any third party for any information, images, or other data disclosed, distributed or otherwise made available through or as a result of utilizing any features of PlayOnline (whether or not similar to the features described in this paragraph). &pos=5;&style=ru16;B.&pos=37;How Does SEL Use the Information It Collects?&style; &pos=10;1.&pos=37;Use of Information by SEL SEL uses Personal Information to respond to your requests for help or information, to complete transactions such as purchases or monthly billing, to verify that you are qualified to use PlayOnline, and for certain other purposes related to our operation of PlayOnline. We may also use Personal Information to notify you of changes in PlayOnline features, Member Agreement terms, or other related SEL agreements, and to send you updates or newsletters about our company and services, and other promotional materials via your PlayOnline E-mail address. In addition, SEL may use or disclose Personal Information and other User information in response to any subpoena or other legal disclosure obligation, or in the event that a User is participating in, or suspected of participating in, prohibited, illegal, or inappropriate activities or threats, including, without limitation, any activities that may endanger any individual's life or property while using PlayOnline as well as any other activities that SEL determines (in its sole discretion) to be inappropriate. You grant SEL and its affiliates a perpetual, world-wide, royalty-free, irrevocable license to use User-created players and characters for marketing and promotional activities in any way we deem fit, including without limitation, posting User-created player and character information on SEL websites and granting sub-licenses to third parties. &pos=10;2.&pos=37;Information Shared with Third Parties and Transmission of Personal Information You agree that we may share your Personal Information with our business partners, suppliers and contractors to enable them to respond to your requests for information, products and services, or support or assistance. Given that the Internet is a global environment, using the Internet to collect and process Personal Information necessarily involves the transmission of that information on an international basis. Some of the data processors engaged to process your Personal Information may be based outside of the European Economic Area. Therefore, by using PlayOnline and submitting Personal Information to us, you acknowledge and agree to our processing of your Personal Information in this way. &pos=10;3.&pos=37;Confidentiality of Personal Information Except as otherwise provided in this Policy, we will keep your Personal Information confidential and will not share it with third parties, unless SEL reasonably believes use of your Personal Information and/or such disclosure is necessary to: (a) comply with any law, such as in response to a court order or subpoena; (b) protect our rights or any property that we own, operate or control; (c) enforce any Member Agreement or other terms of use applicable to PlayOnline; or (d) protect the safety and/or security of Users or third parties. &pos=10;4.&pos=37;Security of Personal Information SEL takes those steps it deems reasonably necessary to protect the security, integrity, accuracy and privacy of the information our Users share with us, including setting up processes to avoid any unauthorized access or disclosure of this information. We will provide you with the capability to transmit your Personal Information via secured and encrypted channels. We will take reasonable steps to protect Personal Information and Traffic Data from unauthorized third parties. We endeavor to maintain accurate Personal Information collected from our Users, and are grateful for your assistance in maintaining the accuracy of that information while you remain a User of PlayOnline. We also take reasonable steps to require that third parties with whom we share any data provide sufficient protection of that Personal Information. &pos=10;5.&pos=37;Cookie Technology A "cookie" is a small text file deposited on your computer's hard drive when you access the PlayOnline area of the Site. We may use cookies in order to monitor your use of PlayOnline and to customize your experience of it (e.g. information you submit to us, such as a password, may be stored in a cookie so that you do not have to re-submit such information to us each time you re-visit PlayOnline). Cookies do not in themselves identify users of PlayOnline and do not give us access to the rest of your computer. In the event that you object to the use of cookies however, most internet browsers can be reconfigured in order to alert you to their use / allow you to disable them. However, if you decide to disable cookies, you may not be able to use certain PlayOnline features. &pos=6;&style=ru17;IV.&pos=37;User Ability to Access, Update and Correct Personal Information&style; Your Personal Information is available for review from the "Service & Support" section of the PlayOnline Viewer. You may access your personal profile at any time from that "Service & Support" section to review and update your Personal Information. &pos=10;&style=ru17;V.&pos=37;How Users Can Protect Their Personal Information&style; We are committed to protecting the privacy of your Personal Information, and we urge you to play an active role as well by following these measures when you are using PlayOnline: (a) never give out your PlayOnline ID or password, or permit anyone else to access PlayOnline using your ID and password; (b) immediately report any unauthorized use of your PlayOnline ID or password by using the form available in the "Service & Support" section of the PlayOnline Viewer; (c) immediately report any unauthorized use of your credit card information to the PlayOnline Information Center; and (d) always sign off from your account and log out from PlayOnline when you have finished a PlayOnline session - these actions will help to prevent others from gaining access to your information. SEL will never ask you to disclose your password in any email or chat room, and if you ever receive such a request from someone purporting to be with SEL, please report it to us immediately. &pos=6;&style=ru17;VI.&pos=37;Changes to This Policy&style; SEL reserves the right, at any time and without notice to you or to other Users, to update or modify this Policy, simply by posting such update or modification on the "Information" section of the PlayOnline Viewer and on the official PlayOnline website (the "Website"). Any such update or modification will be effective immediately upon posting on these locations, and your continued use of PlayOnline after such posting shall constitute evidence of your acceptance of the update or modification. In the event that SEL is acquired by or merged with a third party, or PlayOnline is sold or transferred to another party, or is otherwise no longer under SELs control, you agree that we may, in any of these circumstances, sell or otherwise transfer the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control. &pos=2;&style=ru17;VII.&pos=37;SEL Contact Information&style; If you have any questions or comments regarding this Policy or the PlayOnline products and services, please contact SEL using the forms available under "E-mail Support" in the "Service & Support" section of the PlayOnline Viewer, or call the PlayOnline Information Center at +44 (0)870 600 0182. "